PRIVACY POLICY

LAST UPDATED: JANUARY 15TH 2026

CUSTOMER PRIVACY

Get Up Dublin is fully committed to protecting and adhering the privacy laws of all our consumer data. When dealing with our clients, we take data protection regulations very seriously. The information we collect is solely used for the purpose of fitness products. These services are advertised on our website. The customer is made aware that their information is stored for only this reason. Get Up Dublin adheres to the Data Protection Act in the Republic of Ireland. We take all necessary measures to ensure the guidelines are met.

WHEN WE COLLECT DATA

When any person inquires about our fitness services, we collect data only relating to that particular product. The basic information we require from our clients is their name, address, contact number, date of birth, email address and payment details. Any further details that we need will be discussed before submitted. This is all disclosed in our terms and conditions policy. The company keeps these records on file for auditory reasons, fraud protection, and ensuring customer care at an excellent standard.

Ensuring client care includes:

• Tracking the attendance of our fitness classes and subscriptions.

• Providing invoices to clients that highlight the exact services or orders being purchased.

• Keeping emergency contacts on file, such as next of kin or close contact.

• Collecting payment details, so matters relating to financial queries and transactions can be solved.

• Keeping medical Information on file if needed, to be aware of the health concerns of our customers.

• Understanding the health and fitness goals of our clientele.

• Collecting information about our clients' needs, so we can improve our service if needed.

• Advising clients on new products and promotions that would suit their needs.

CUSTOMER CONSENT

Get Up Dublin only stores information on its database when receiving consent from the customer. The information kept on file is used exclusively for services such as fitness classes or personal training. When the potential client inquires about these services, the company deems this transaction as implied consent for storing personal related data. We do not collect personal information from any person under the age of 17 years old without parental consent. If you wish to withdraw your consent to the company as your fitness provider, you can email us anytime at info@getupdublin.ie.

DISCLOSURE OF INFORMATION

As stated in our privacy policy, Get Up Dublin agrees to not disclose your private information to any public member. No third party service provider can gain access to your information unless permitted . However, personal data can be disclosed under certain circumstances. If the company feels its' policy has been violated, or a national court or government agency requests personal information, it can exercise the right to do so under Irish law.

OUR PROMISE TO SECURING CUSTOMER DATA

The company promises to take all measures and precautions when securing customer data. This includes all personal, medical, and payment information received under a "know your consumer" basis. We invest in secure databases that are password protected to keep your data safe. The director of the company is the designated individual that has access to these records. When we receive payment information through our website (such as bank transfer or credit card info), we use a SSL (secure server layer) certificate to make sure the transaction is secure. This eliminates the risk of any unknown entity from gaining unauthorised access.

COMPLYING WITH GDPR

As a business, we act compliantly when demonstrating the practices of the GDPR (General Data Protection Regulation)

We make sure to:

• Be transparent with the client on why we need to process their data

• Collect client information lawfully, fairly and accurately

• Allow clients to access, inform or amend their data

• Have a privacy policy on our website that is easy to read and comprehend

COOKIES

Get Up Dublin is entitled to use cookies for the strategic analysis of its' business affairs. We use this technology to track how many times a person has been visiting our website. These analytics can help us improve our service or products. The person visiting the website can use their browser to refuse the use of cookies if he/she/they wish.

THE RIGHT TO CHANGE OF POLICY

The company (Get Up Dublin) is aware of its legal obligation to update its privacy policy if needed. We promise to be fair and accurate when collecting/processing data at all times. To ensure the standards of the GDPR are met, the firm has the right to change its' policies at any time. We undertake a regular review to reflect if any changes need to be made.